I DIDN'T GET THE EMAIL WITH MY PURCHASED PATTERN !
Please check your SPAM/JUNK folder first. If it's not in there, don't worry, sometimes technology isn't as reliable as we think.
Please email us at firstname.lastname@example.org and we will check your payment and email you the pattern directly as soon as possible
HOW DO I ACCESS THE PATTERNS AFTER PURCHASE ?
After payment clears, you will receive an email with a link to the download. You can save the download straight to your phone, computer or iPad so that you can access the pattern anywhere at any time! Be sure to backup your product just in case
WHAT IF I TYPED THE WRONG EMAIL ADDRESS ?
Please contact us so we can change your email. address. We can change your email address, name, and address but we cannot change your order. So Please fill in your address in all details, otherwise the package we mail to you will be returned to us.
WHAT PAYMENT METHODS DO YOU ACCEPT ?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal. checks, money orders, direct bank transfers or cash on delivery.
HOW SECURE IS MY ONLINE ORDER ?
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
HOW CAN I CONTACT IMMEDIATE CROCHET ?
You can contact our customer support team via email at: email@example.com We do our best to respond within 48 hours.